Frequently asked questions

CHIARA - Can I leave a VR practice without finishing or sending it?
That's it, if you want to leave a VR practice and redo it again later, you can. The only thing you have to do is select the option "Leave". A...
Mie, 24 Jul, 2019 a 10:49 A. M.
CHIARA - Can I print the lectures?
Yes, you can. Inside the app, after watching the video of theory, you will find all the knowledge, clicking on "Open read mode". At the end, you w...
Mie, 24 Jul, 2019 a 10:49 A. M.
CHIARA - Is my VR practice's session saved if the course disconnects?
Yes, the app saves automatically from once in a while in order to allow you continue when you left it. Except from your VR practices, which will have to be ...
Mie, 24 Jul, 2019 a 10:49 A. M.
CHIARA - How do I contact support team or my tutor?
In order to contact support team, you can do it through main menu's button (top-left of the screen) and pressing the button "Contact Chiara".
Mie, 24 Jul, 2019 a 10:56 A. M.
CHIARA - How can I get the diploma?
When finishing the course, we will send you an e-mail with your certificate. When you click on the button "See certificate" you will be able to pr...
Mie, 24 Jul, 2019 a 11:15 A. M.
CHIARA - Can I share my experience in the course on social networks?
You can do it pressing main menu's button (top-left part of the screen). Press the button "Recommend course" and publish it on your social net...
Mie, 24 Jul, 2019 a 11:28 A. M.
CHIARA - Which are the recommendations and requirements for an optimal experience?
Use the glasses we owe to you, and adjust them correctly to your vision. Keep clean the lens of the glasses and the screen of the phone. It is necessary ...
Jue, 8 Ago, 2019 a 11:01 A. M.
CHIARA - I constantly use glasses, can I use VR glasses?
Yes, you can use your glasses with no problem during VR experience. You only have to use your glasses under the VR glasses, which are completely compatible.
Jue, 8 Ago, 2019 a 11:07 A. M.
CHIARA - Can I use my own slides during my training?
During your training, you will have the option of using your presentations in PDF format. You can upload your PDF files with a maximum of 10Mb. You can...
Lun, 28 Oct, 2019 a 1:35 P. M.
CHIARA - I can't reset my password
If you have problems to log in or reset your password you can try these options: - Verify you are not entering uppercase characters (usually, some mo...
Lun, 4 Nov, 2019 a 5:12 P. M.